Full-time jobs in Waterloo, Ontario

Find full-time jobs in Waterloo, Ontario and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Waterloo

Added 1 month ago
Electrical and Controls Drafter/Designer, Power Generation
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Added 1 month ago
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Waterloo, ON
Added 1 month ago
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Cambridge, ON
Added 1 month ago
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Amica Senior Lifestyles
Waterloo, ON
Added 1 month ago
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BGIS
Cambridge, ON
Added 1 month ago
R
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- $105,000 to $125,000 CAD / year
Added 1 month ago
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Waterloo, ON
Added 1 month ago
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Cambridge, ON
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Area Cleaning Supervisor
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Cambridge, ON
Added 1 month ago
Mechanic 310T (Waste Industry) - $42.00/hour & $3000 Retention bonus!
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Added 1 month ago
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Waterloo, ON
Added 1 month ago
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Kitchener, ON
Added 1 month ago
Customer Service & Retail Front Desk Associate
Driven Brands Inc.
Cambridge, ON
Added 1 month ago
Customer Service & Retail Front Desk Associate
Driven Brands Inc.
Kitchener, ON
Added 1 month ago
Customer Service & Retail Front Desk Associate
Driven Brands Inc.
Kitchener, ON
Added 1 month ago
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Kitchener, ON
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Waterloo, ON
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Driven Brands Inc.

Customer Service & Retail Front Desk Associate

Kitchener, ON, Canada

Full-time

Within 25 km of Waterloo · About 6.6 km from the city centre

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Job details

Job type: Full-time
Posted: Sep 28, 2026

Original job description

Company:Driven Brands

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad - for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit - for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible - together.

JOB DESCRIPTION:

Company Information

Uniban Canada, a part of the Driven Brands family of automotive aftermarket franchise brands, is a leading technology-based provider of automotive glass repair, replacement and ADAS calibration services for vehicle owners, fleets and insurance carriers. Founded in 1977, Uniban Canada also offers technology-enabled glass claims management services for insurance carriers.

Uniban Canada today has the largest network of installers with more than 320 service centres and 300 mobile units. Our network of franchises, banners, and authorized agents is connected by the corporate objectives and the shared values of customer satisfaction and superior customer experience.

What you’ll be doing:

Intake and assist walk-ins, appointments, and returning customers.

Create estimates, price quotes, and invoices for auto work.

Answer phones and return customer calls.

Provide excellent customer service.

Assist Manager with daily parts returns.

Ensure accuracy when ordering parts.

Input documentation on all calls and follow-up with callers as needed.

Confirm all mobile jobs parts and materials before dispatching drivers.

Open new accounts and service existing accounts.

Maintain a professional appearance and positive attitude.

Requirements:

Must have a positive attitude and customer service mindset.

Must have basic computer skills.

Must have strong communication skills.

Prior phone or call center experience is a plus.

#DBHVOL

Get early access to 50% of your earned wages at any time through our myFlexPay program.

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More about this job

Responsibilities

The associate will manage customer intake, create estimates and invoices, and handle phone inquiries. They will also assist the manager with parts returns, order accuracy, and documentation for service appointments.

Requirements

Candidates must possess a positive attitude, a customer service mindset, and basic computer skills. Strong communication skills are required, and prior phone or call center experience is considered an asset.

Skills

Customer service
Communication skills
Computer skills
Estimating
Invoicing
Parts management
Documentation
Phone etiquette
Problem solving
Time management

Benefits

Early access to earned wages

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Automotive Services
Parts Management
Estimates
Invoicing
Call Center
Documentation
Inventory
Front Desk
Automotive Glass
Repair
Replacement
ADAS Calibration
Franchise

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