Platform Operations Engineer – Monitoring, Automation & Security
- Cambridge, ON (4 days on-site, 1 day/week remote)
- Full-time (40 hrs/week)
Must Haves
- Datadog
- Node-RED / JavaScript and Directus
- xMatters (or a similar incident alerting platform)
- Python scripting and automation
- Trellix endpoint protection and Zscaler
- SSL certificate lifecycle management
- Cyber security controls and incident response
- Strong project management and prioritization skills
Nice to Haves
- Java application servers: WebSphere, JBoss
- Nginx (reverse proxy / WAF)
- Network monitoring: Entuity, PRTG
- Databases: SQL Server, PostgreSQL/EDB, Oracle, MongoDB
- SAP Basis and SAP Security
- Security tools: Qualys, Forescout, Passwordstate
- Power Platform on-premises data gateway
What we're looking for
We’re looking for a hands-on platform operations engineer to join a team supporting a diverse, integrated technology stack. This isn’t a single-specialty role. You’ll work across monitoring, integration and security tools, balancing incidents, problem management and project delivery.
What You’ll Do
- Build and maintain monitoring, dashboards and alerting in Datadog
- Manage incident alerting, on-call scheduling and escalations in xMatters
- Build integrations and automated workflows using Node-RED (JavaScript), Directus and Python
- Administer endpoint protection (Trellix) and secure access policies (Zscaler)
- Own the SSL certificate lifecycle: issuance, renewal and troubleshooting
- Work with corporate Cyber Security on controls, monitoring and incident response
- Handle incidents, problems and project deliverables at the same time
- Use automation (PowerShell, Ansible) and AI tools (Copilot, GitHub Copilot, ChatGPT) to speed up scripting, troubleshooting and documentation
- Take part in after-hours and weekend support
Who You Are
You’re comfortable switching between areas, you pick up unfamiliar technology quickly, and you don’t wait to be told what needs doing. You take work from idea through implementation and ongoing support, and you lead by taking initiative and guiding others technically. Strong at adapting but haven’t used every tool on the list? We still want to hear from you.
